Terms & Conditions

Last updated: December 6, 2025

1. General Terms

These Terms and Conditions ("Terms") govern your use of Royal Budapest Hotel & Casino's services, facilities, and website. By making a reservation or using our services, you agree to be bound by these Terms.

Royal Budapest Hotel & Casino ("we," "us," or "our") is located at Andrássy út 76, 1062 Budapest, Hungary. We reserve the right to modify these Terms at any time without prior notice.

2. Hotel Reservations & Accommodations

2.1 Booking Confirmation

All reservations are subject to availability and confirmation. A valid credit card is required to guarantee your reservation. Room rates are quoted in Hungarian Forint (HUF) and are subject to applicable taxes and fees.

2.2 Check-in and Check-out

  • Standard check-in time: 3:00 PM
  • Standard check-out time: 11:00 AM
  • Early check-in and late check-out subject to availability and additional charges
  • Valid government-issued photo identification required at check-in

2.3 Cancellation Policy

  • Standard reservations: Cancel up to 24 hours before arrival without penalty
  • Special packages and promotional rates may have different cancellation policies
  • No-shows will be charged the full amount of the reservation
  • Group bookings (10+ rooms) have separate cancellation terms
3. Casino Terms & Responsible Gaming

3.1 Age Requirements

Casino access is restricted to individuals 18 years of age or older. Valid identification must be presented upon entry. We reserve the right to refuse entry to any individual.

3.2 Gaming Rules

  • All gaming is subject to Hungarian gaming laws and regulations
  • Casino management decisions are final
  • Maximum betting limits apply to all games
  • Disputes must be reported immediately to casino management

3.3 Responsible Gaming

We are committed to promoting responsible gaming. Self-exclusion programs are available. If you or someone you know has a gambling problem, please contact the Hungarian Responsible Gaming Foundation at +36 1 555-0123.

4. Spa & Wellness Services

4.1 Health & Safety

Guests with medical conditions should consult their physician before using spa facilities. Pregnant women and individuals with heart conditions should avoid thermal pools and saunas.

4.2 Spa Etiquette

  • Appropriate swimwear required in all pool areas
  • Shower before entering thermal pools
  • Silence zones must be respected
  • Mobile phones prohibited in treatment areas

4.3 Treatment Cancellations

Spa treatments must be cancelled at least 4 hours in advance to avoid charges. Late arrivals may result in shortened treatment time.

5. Guest Conduct & Hotel Policies

5.1 Acceptable Behavior

Guests are expected to conduct themselves in a manner that does not disturb other guests or interfere with hotel operations. We reserve the right to remove guests who violate this policy without refund.

5.2 Smoking Policy

Royal Budapest is a smoke-free property. Smoking is permitted only in designated outdoor areas. Violation of this policy will result in cleaning fees.

5.3 Damage & Liability

Guests are responsible for any damage to hotel property during their stay. Additional charges will be applied to the guest's account for repairs or replacement.

6. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in our Privacy Policy.

7. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, or other unforeseeable events.

8. Governing Law

These Terms are governed by Hungarian law. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of Hungarian courts.

9. Contact Information

For questions regarding these Terms & Conditions, please contact us:

Royal Budapest Hotel & Casino

Andrássy út 76, 1062 Budapest, Hungary

Phone: +36 1 234 5678

Email: legal@royalbudapest.hu

By making a reservation or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.