Responsible Gaming

At Royal Budapest Hotel & Casino, we are committed to promoting safe and responsible gaming practices. Gaming should be entertaining and enjoyable, never a source of problems.

Our Commitment

We believe that gaming should be a form of entertainment, not a way to make money or solve financial problems. Our responsible gaming program is designed to help our guests maintain control and enjoy gaming in a safe environment.

Warning Signs of Problem Gaming

Be aware of these potential warning signs:

  • Spending more money than you can afford
  • Gaming for longer periods than planned
  • Borrowing money to gamble
  • Neglecting work, family, or other responsibilities
  • Feeling anxious or depressed about gaming
  • Lying about gaming activities
  • Chasing losses with bigger bets
  • Gaming to escape problems or negative feelings
  • Feeling restless when not gaming
  • Unsuccessful attempts to stop or reduce gaming
Self-Help Tools

Set Limits Before You Play

  • Decide how much money you can afford to lose
  • Set a time limit for your gaming session
  • Never gamble with money needed for essentials
  • Don't chase losses - accept them as the cost of entertainment

Take Regular Breaks

  • Step away from gaming regularly
  • Enjoy other hotel amenities like dining or spa services
  • Spend time with friends and family
  • Engage in other hobbies and activities
Self-Exclusion Program

If you feel you need to take a break from gaming, our self-exclusion program allows you to voluntarily exclude yourself from casino activities for a specified period.

Exclusion Options:

  • 24-hour cooling-off period
  • 7-day exclusion
  • 30-day exclusion
  • 6-month exclusion
  • 1-year exclusion
  • Permanent exclusion

During the exclusion period, you will not be able to enter the casino or participate in any gaming activities. Hotel and other amenities remain available.

Spending Limits

We offer various tools to help you manage your gaming spending:

Daily Limits

Set maximum daily spending amounts

Weekly Limits

Control weekly gaming expenditure

Monthly Limits

Manage monthly gaming budget

Loss Limits

Set maximum loss thresholds

Contact our casino management to set up spending limits on your account.

Get Help & Support

Professional Help Organizations

Hungarian Responsible Gaming Foundation

Phone: +36 1 555-0123

Website: www.felelosszerujatek.hu

Email: info@felelosszerujatek.hu

Gamblers Anonymous Hungary

Phone: +36 1 555-0456

Website: www.gamblersanonymous.hu

Meetings: Every Tuesday 7:00 PM

International Resources

GamCare (UK)

Phone: 0808 8020 133

Website: www.gamcare.org.uk

24/7 helpline available

National Council on Problem Gambling (US)

Phone: 1-800-522-4700

Website: www.ncpgambling.org

Text: 800-522-4700

Royal Budapest Support

Responsible Gaming Officer: Available 24/7

Phone: +36 1 234 5678 (ext. 777)

Email: responsible.gaming@royalbudapest.hu

In Person: Visit the casino management office

Age Verification & Legal Requirements

Minimum Age Requirements

  • Casino access: 18 years or older
  • Valid government-issued photo ID required
  • We reserve the right to request ID at any time
  • Underage individuals will be immediately removed from gaming areas

Legal Compliance

Royal Budapest operates under the strict regulations of Hungarian gaming authorities. We are committed to maintaining the highest standards of responsible gaming and regulatory compliance.

Staff Training & Intervention

Our staff are trained to recognize signs of problem gaming and are empowered to intervene when necessary. This may include:

  • Offering information about responsible gaming resources
  • Suggesting breaks or alternative activities
  • Facilitating contact with our Responsible Gaming Officer
  • Implementing voluntary exclusions when requested

Need Immediate Help?

If you or someone you know is experiencing problems with gambling, don't wait. Help is available 24/7.